We are a tour company with years of experience, looking for extraordinary people
About us
Creating Legendary Journeys
We love making every journey unique. We love making every journey great. We love making every journey legendary.
Every year we take over 30,000 people round these beautiful isles of ours. From the shores of the Emerald Isle to the Highlands of Scotland we strive to show our guests the absolute best of these stunning countries.
Meet our team
Pete
Operations Manager
Claire
Hostel Manager
Paula
Reservation Team Member
Dougie
Operations Supervisor and Driving Instructor
Calum
Driver Guide
Take a look at our family
Haggis Adventures, Highland Explorer Tours, Shamrocker Adventures, Morags Lodge and The Skye Inn are members of a family of companies who share the same values, ideals and attitudes.
Our collective is totally committed to delivering quality products for the budget conscious traveller and offering experiences of a lifetime.
Since 1993, Haggis Adventures have been delivering high quality, fully guided trips for intrepid young travellers. We show the best Scotland has to offer; exploring culture, history and myths through the story-telling skills of our passionate guides.
2016 heralds the 10th birthday of Highland Explorer Tours. For the past decade we have been delivering the very best travel experiences everyday. Our mission is to consistently exceeded customer expectations - a commitment recognised by our VisitScotland 5 star award.
Since 1999, Shamrocker Adventures have been providing independent budget travellers the chance to really discover Ireland. We ensure customers get a tremendous insight into the Emerald Isle, meet local characters and discover what it really means to be Irish. Shamrocker guides are legends in their own right and, blessed with the "gift of the gab", they deliver the ultimate tour experience.
Morag’s Lodge is a top quality 4* hostel located on the Great Glen Way in Fort Augustus, just a short walk from the banks of Loch Ness. Surrounded by stunning mountain scenery and set in wooded grounds this is the perfect budget accommodation option in the hub of the Highlands!
The Skye Inn is a deluxe B&B situated in a quiet corner of Portree, just a five minute walk from the main square. The grand dining room, large open fire, comfy sofas and first class Highland hospitality offer the warmest of
Why Join?
Whether you're out on the road leading extraordinary journeys or helping our customers discover our products and deliver exceptional customer service we promise you'll love your time with us.
Joining our family will be one of the most fulfilling and memorable job experiences you will ever have. You will meet people from all over the world and make friendships that will last a lifetime.
In addition to a competitive and reguraly reviewed salary we also offer:
Great Travel Discounts Around the World
As part of the Travel Corporation family you will have access to some truly great discounts across the entire network.
'Give Back' Days
Two fully paid days per year to volunteer with a charitable organisation of your choice.
Personal Growth
We back and invest in our team and believe in bringing out the very best in each of our team members. You'll receive all the training that you need (and more!) to help you excel.
Fully Funded Driver Training
Want to be part of our road crew but don't have a bus licence? No problem! We have an in-house driver training scheme and, if you stay with us for 18 months, you won't owe us a penny for your training or test fees involved in achieving your bus licence.
Current Vacancies
Ready? Apply Now
Create an Account and begin your application. You can return to your application anytime.Your information will be used for this request only. Please refer to our Privacy Policy.
Operations Manager Pete
After spending several years as a driver / guide I moved into the Operations team and over the years I have been actively involved in a number of areas of the business including the creation of Shamrocker Adventures. For me, being a driver/guide was great. We had loads of fun, discovered new places and met new people every day. Make no mistake, when you are a driver / guide you will work hard. In all kinds of weather your job is to showcase Scotland and give our guests a truly unforgettable trip. However, that feeling of knowing that you have done a great job, the ‘Highlands’ being your office and the great times you’ll have are very special – you’ll love it!
Hostel Manager Claire
After a 2 year stint globe-trotting I started with the company as a driver-guide in 2004 and loved getting paid to explore one of the most beautiful corners of the planet. 4 years later I moved into the Sales & Reservations team with particular responsibility for our bespoke group business. But as a native Highlander the mountains were always calling so it was serendipitous that an opportunity arose to help run Morag’s Lodge! Having travelled so extensively I can truly say that this is one of the best hostels you can stay in. We have a great team, work in a stunning location, have a strong commitment to serving local food & beverage, sustainability, and providing our guests with memorable experiences!
Reservation Team Member Paula
Paula I love working for Haggis Adventures as a native Scot because I get to welcome people to our wonderful country. I studied French and Italian at university which I get to practice here. Plus, everyone who works here truly cares about the work that we do.
Operations Supervisor and Driving Instructor Dougie
Could there be any job more rewarding showing the world our stunning nation? From Lands End in the south to the far north of Shetland I have experienced the well-known and the not so well-known spots of these amazing islands with visitors from all over the world. Cap that off with one of the proudest moments of my life – receiving a pin badge from the ‘Guizer Jarl’ of Lerwicks Up Helly Aa Festival 2016!! ‘Living the dream!’ By the way, I am also able to help you learn to drive a coach as I’m a qualified PCV Driving Instructor too!!
Driver Guide Calum
I love showing off my wee country. Being able to see the rugged landscapes in all possible kinds of weather and sharing stories with so many people is the best thing about being a Guide. From the bloody history to dancing at a Ceilidh, every moment here is unforgettable.
Sign In
General Assistant - Loch Ness - SCOTLAND
Introduction
Morag’s Lodge is a multi-award-winning hostel located in the stunning village
of Fort Augustus on the banks of Loch Ness. The hostel is surrounded by
stunning mountain scenery, has a lively atmosphere and fun-loving team. So if
you love the outdoors and fancy having Nessie as a neighbour then this may be the
role for you - Make it your job to showcase Highland Hospitality at its best!
We're
currently recruiting for Seasonal (Apr - Oct) General Assistants. If you are interested in working
for an award winning company, then please sign up to complete the online
application. You can save what you've done and complete it later if required.
If you have
any questions or just want to have a chat about the role, please feel free to
email clairec@radicaltravel.com
We have a
number of positions available.
Full
training will be provided.
What you can expect
A full-time
contract (part-time will be considered)
Live-in accommodation
available if required
Average
of 40+ hours per week (with more worked in peak summer and less
Spring/Autumn)
Company
Pension Scheme
Optional
BUPA Healthcare Scheme
Discounts on
international tours and travel
Free tours
with Haggis Adventures
Two
paid Charity Volunteering Days per annum
Job Specification
General
Assistance throughout a lively award-winning hostel, ensuring the operation and
control of the hostel in a safe, clean and hospitable manner, with focus on
exceptional service standards and delivery of outstanding overnight experiences
for guests.
Cleaning and Room
Servicing
Stripping & making beds
Laundry processing
Room set up
Cleaning bedrooms, bathrooms & communal rooms
Environmental Care
Food Preparation & Service
Breakfast preparation & service
Packed lunch preparation
Preparation & service of evening meals
Collection of meal vouchers
Kitchen & dining room hygiene and cleaning based on HACCP
procedures
Preparation of cutlery and condiments
Composting & refuse disposal
Weekly deep cleaning of food prep areas
Sales
Sales of company products, accommodation, meals, and drinks
Sales and knowledge of local activities
Teamwork with other divisions to ensure seamless customer
service
Outline knowledge of Haggis Adventures, Highland Explorer Tours & The Skye Inn
Sales of merchandise (where appropriate)
Reception
Telephone answering and basic administration duties
Booking reservations via phone & web
Dealing with callers, representatives, maintenance
contractors and deliveries
Checking-in guests
Liaison with other brands & suppliers
Till operation & cash handling
General Customer Service and Care
Bar Work
Setting up of bar for service
Basic cellar duties
Serving drinks
Till operation
Meal sales
Bar closure
Bar cleaning duties
Extra Duties
Basic Maintenance
Gardening
Maintaining external appearance of hostel
Assist other staff when required
Adherence to Licensing, Environmental Health and Health and
safety regulation
Qualifications
None required as full training will be given
Experience of hospitality and/or customer service preferable
Experience of backpacking and international travel is useful
Sociable and lively personality essential!
General Assistant - Isle of Skye - SCOTLAND
General Assistant - The Skye Inn
The Skye Inn is part of The Travel Corporation, a family company which includes Morag’s Lodge Loch Ness, Highland Explorer Tours and HAGGiS Adventures. We recruit people who are passionate and committed to both sustainable tourism and providing unparalleled customer service. The role is varied, hands on and the team will be expected to show initiative and be flexible.
We're
currently recruiting for Seasonal (Apr - Oct) General Assistants. If you are interested in working
for an award winning company, then please sign up to complete the online
application. You can save what you've done and complete it later if required.
If you have
any questions or just want to have a chat about the role, please feel free to
email clairec@radicaltravel.com
We have a
number of positions available.
Full
training will be provided.
Responsibilities
Customer Experience • Ensure all guests experience positive Highland Hospitality and offer consistent excellent customer service
• Collaboration with all other team members to ensure seamless service
Cleaning and Room Servicing
• Stripping and making beds • Laundry processing and dealing with linen according to Standard Operating Procedures • Room set up • Cleaning bedrooms, bathrooms and public areas • Environmental care
Meal Preparation and Service
• Assist with meal preparation according to procedures. • Provide cover for cook as required • Kitchen hygiene and cleaning based on HACCP procedures • Assist with weekly deep cleaning of food preparation areas • Prepare tables with special attention to sanitation and order • Maintain familiarity with menu items, ingredients, and allergens • Efficient and friendly service of all meals, ensuring tour groups depart on time after breakfast
Bar Service
• Strict adherence to alcohol licensing rules and Operating Plan • Strict adherence to Health and Hygiene Regulations for the bar • Prepare alcoholic or non-alcoholic beverages in a timely manner • Assess guests' needs and preferences and make recommendations • Restock and replenish bar inventory and supplies • Prepare and serve appetisers, snacks, or other food items • Create a warm, friendly and homely atmosphere in the Great Room
Reception Duties & Customer Care
• Telephone answering and basic administration duties • Booking reservations via phone and internet • Dealing with callers, maintenance contractors and deliveries • Check-in of tour passengers and independent guests • Liaison with Driver Guides & Head Office • Till operation & cash handling • Knowledge of local activities, attractions, and places of interest • Knowledge of Highland Explorer Tours and other tour products • Teamwork with other departments to ensure seamless service • General Customer Service and Care
Extra Duties
• Secondment to Morag’s Lodge for relief cover • Help facilitate events and conferences • Basic maintenance • Posting on our Social Media pages • Maintaining external appearance of the Inn • Assist other team members when required
• Adherence to Licensing, Environmental Health and Health and safety regulations
Other Responsibilities
• Working and Living sustainably
• Follow sustainable practices • Commitment to good environmental practice in all activities • Contribute suggestions for environmental management improvements
Work Pattern
• Monday to Sunday • Minimum 30 hours per week • Average 40+ hours per week over 5 or 6 days (with more worked in peak season and less in low season) • Flexible hours generally between 6.30am and 11pm, split shifts • 28 days paid holidays per annum (including public holidays) with additional days for long service as per Company Policy
Remuneration Basis
• A full-time contract (part-time will be considered) • Live-in accommodation available • Company Pension Scheme • Optional BUPA Healthcare Scheme • Discounts on international tours and travel • Free tours with Highland Explorer Tours & Haggis Adventures • Two paid Charity Volunteering Days per annum
Qualifications & Experience
Required
• Experience of hospitality and/or customer service essential • Experience of providing catering service • Computer skills • Experience of working in a team
• Sociable, lively personality and sense of humour essential!
Desirable • Basic Health and Hygiene Certificate • Full UK Driving Licence • Experience of independent international travel